Privacy Policy

1. Our Commitment

At Lunavaro, your privacy is at the core of everything we do. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase. We are committed to transparency and giving you control over your data.

2. Information We Collect

We collect information to provide you with a seamless shopping experience. This includes:

• Personal details: Name, email address, phone number, shipping and billing addresses.
• Payment information: Credit card details (processed securely through our payment partners).
• Browsing behavior: IP address, device type, pages viewed, and interactions with our site.
• Preferences: Product interests, wishlist items, and marketing preferences.

3. How We Use Your Data

We use your information to:

• Process and fulfill your orders, including shipping and customer support.
• Personalize your shopping experience and recommend products you may like.
• Send you promotional offers, newsletters, and updates (only with your consent).
• Improve our website, products, and services through analytics.
• Prevent fraud and ensure the security of our platform.

4. Sharing Your Information

We never sell your personal data to third parties. We may share your information with trusted partners who help us operate our business, such as:

• Payment processors (e.g., Stripe, PayPal) to handle transactions securely.
• Shipping carriers to deliver your orders.
• Analytics providers (e.g., Google Analytics) to understand site performance.
• Legal authorities if required by law or to protect our rights.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can control cookie settings in your browser. Note that disabling cookies may affect some functionality.

• Essential cookies: Necessary for site operation (e.g., shopping cart).
• Analytics cookies: Help us understand how visitors interact with our site.
• Marketing cookies: Used to deliver relevant ads and content.

6. Data Security

We implement industry-standard security measures to protect your personal information. This includes SSL encryption, secure servers, and restricted access to data. While no system is 100% secure, we continuously update our practices to safeguard your data.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request that we delete your personal data (subject to legal obligations).
• Opt-out: Withdraw consent for marketing communications.
• Data portability: Receive your data in a structured, machine-readable format.

To exercise these rights, please contact us at privacy@Lunavaro.com.

8. International Transfers

Lunavaro operates globally. Your data may be transferred to and processed in countries outside of your residence. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a prominent notice on our website or sending an email. We encourage you to review this policy periodically.